Terms & Conditions
TERMS AND CONDITIONS OF BUSINESS
1. This website is operated by Going Straight Ltd T/A Bits4Hair.co Where these terms & conditions use terms such as "we", "us" and "our" they refer to Going Straight Ltd.
2. We offer this website, including all the information, tools and services available on it, on the condition that you accept these terms conditions & the associated privacy policy available on our website.
3. By visiting our website &/or purchasing something from us, you are deemed to have accepted these terms & conditions.
4. You can view the most current version of these terms & conditions at any time by visiting this website page. We reserve the right to update, change or replace any part of these terms & conditions, without prior notice to you, by posting updates on this page. It is your responsibility to check this page on each visit to our website, read these terms and conditions & ensure you understand them before making a purchase.
GENERAL CONDITIONS
5. We reserve the right to refuse service to anyone, for any reason, at any time.
6. Any content that you enter onto this website may be transferred unencrypted & involve transmissions over various networks & may involve changes in order to conform & adapt to the technical requirements of connecting networks or devices.
7. You may not reproduce, duplicate, copy, sell, resell or otherwise exploit for commercial gain, or otherwise, any portion of any of the content on the website or any other part of the service that we offer on this website.
8. Headings & titles used on this website are done so for convenience only. They do not constitute any part of the terms & conditions & will not limit or otherwise affect the terms herein.
ONLINE STORE TERMS
9. Our website offers a range of products & or services for sale. Where we refer to an 'item' we are referring to a single product or service available for purchase on this website.
10. We will take all reasonable care to ensure that the details displayed for a particular item offered for sale are correct at the time when the information was entered onto the system.
11. Whilst care is taken to ensure that we display as accurately as possible appearances, colours, textures or finishes, what you will see on your computer monitor or equipment may differ & so we cannot guarantee that images are an accurate representation of the actual goods or services that you are purchasing.
12. We may not be able to accept your order due to one or more of the following reasons, or for a reason not listed below:
i) The item you have ordered is out of stock
ii) We cannot authorise your payment or have reasonable grounds to suspect your payment may be fraudulent
iii) There has been a pricing or product description error
iv) There is a system or procurement failure
v) You have failed our customer validation checks
vi) Your delivery is the Channel Islands, Scottish Islands or Ireland & you are waiting for a price for delivery - see delivery charges for further information
13. When you place an order you will receive an email confirming the details of your order. This email is not confirmation that your order has been accepted by us.
14. Your order will only be accepted by us once your payment has been accepted & your goods have been dispatched.
MODIFICATIONS TO OUR SERVICE & PRICING
15. Prices for items are subject to change without notice.
16. We reserve the right to, at any time, modify or discontinue any part of the service that we offer, or any part of content thereof, without any notice to you.
17. We accept no liability to you or to any third-party for any modification, price change, suspension or discontinuation of the service.
DELIVERY
18. During checkout, you may be presented with one or more options for delivery. Where an estimated timescale for delivery is provided, this is an estimate only & your items may be delayed in being received due to circumstances beyond our control (such as a courier delay, or at busy times).
19. Where you select a "next day delivery" option, orders placed on Fridays (Saturday delivery available), Saturdays or Sundays may not be despatched for delivery until the following Monday & so may not be received until Tuesday/Wednesday. NB Bank Holidays orders will be despatched the next working day.
ORDER CANCELLATION
20. If you wish to cancel an order you have placed you must contact us immediately to ascertain whether the items have been dispatched or not. Where they have been dispatched, you will need to return the item to us and you will be responsible for paying the cost of returning the items.
21. Where items have not been dispatched prior to a cancellation request, our refund policy will apply.
LIABILITY AND INDEMNITY
22. We shall not be liable for any direct, special, indirect or consequential or incidental damages including loss of profit or loss of opportunity as a result of the use of or the inability to use any items that have been ordered on this website.
23. You agree to indemnify us Going Straight Ltd T/A Bits4Hair.co & our agents, officers, directors & employees, immediately & on demand, against all claims, liability, damages, costs & expenses, including legal fees, arising out of any breach of any of our terms & conditions.
JURISDICTION
24. These terms & conditions shall be governed in accordance with English Law & are subject to the exclusive jurisdiction of the courts of England & Wales.
ENTIRE AGREEMENT
25. These terms and conditions combined with our published Privacy Policy (also available through this website) &und Policy (also available through this website) constitute the entire agreement between the parties & supersede any & all preceding & contemporaneous agreements between you & us whether written or oral.
GENERAL
26. Should any part-term or term be found to be unenforceable then the remainder of the terms & conditions shall continue to have full force & effect as if the invalidated term was not present.
27. Should any delay or failure to comply with our obligations under these terms & conditions arise where it is beyond our reasonable control, we will not be responsible to you for such delay or failure nor liable for any loss that you incur, howsoever caused.